- The hiring contract shall be between the Hirer & Robin Hill Farm Cottages (RHFC) & shall be subject to these conditions of hire. The contract of hire is not effective until RHFC dispatch to the Hirer written confirmation of the booking.
- Telephone reservations will be held for 7 days pending receipt of the deposit.
- Bookings will be confirmed on receipt by RHFC of 30% of the holiday cost. If the booking is made within 2 months of the holiday start date the full rental will be required.
- The balance of the rental will be due for payment 2 months prior to the holiday commencing date. RHFC reserve the right to cancel a holiday where full payment has not been received 1 month before the commencement date.
- VAT of 17½% is included and is subject to change if VAT rates change.
- Once confirmation of booking has been issued by RHFC the Hirer is responsible for the full rental.
- Should the Hirer have to cancel the booking the Hirer shall be held responsible for the full rental unless RHFC relet the cottage, then a refund will be made less costs. We have arranged a cancellation insurance package which protects the Hirer for the rental up to a maximum of £1500 for any one booking and the premium is included in the rental. If the rental exceeds this amount RHFC will make up the difference. Cancellations must be immediately notified to RHFC by phone and confirmed in writing by recorded delivery. Cover includes death, injury, illness of any guest or close relative or close business associate or fiancé(e) of a guest. Also following jury service, statutory redundancy, unforeseen overseas occupational posting and presence required at home address or place of work by police after a fire or theft, or following damage rendering the home uninhabitable which occurs within l4 days of departure date or during the holiday to which the booking relates.
- The use of the accommodation and amenities at RHFC is entirely at the users risk and no responsibility can be accepted for injury & loss or damage to users or their belongings. We do not seek to exclude or limit liability for the negligence of RHFC or our servants. No responsibility can be accepted for the loss or damage to belongings or vehicles, this is the Hirers responsibility at all times.
- Under no circumstances may more than the maximum number of persons as stated in the brochure occupy the property. RHFC reserve the right to refuse admittance if this condition is not observed. RHFC reserve the right to refuse to accept bookings from parties consisting solely of young adults. The facilities at RHFC cannot be used by any persons other than members of the Hirers party.
- The Hirer is responsible for the property and is expected to take all reasonable care. All accommodation and utensils must be left clean and tidy at the end of the hire period. All damages and breakages are the legal responsibility of the Hirer and must either be replaced or their cost refunded. The person signing the booking form certifies that they agree the conditions for all members of the party and is solely responsible for the access key to the swimming pool and agrees to obey the rules of the pool and in particular will ensure that children under 16 are supervised by an adult at all times.
- If a Hirer is not entirely satisfied with the accommodation the owners must be told as no discussions can be entered into after the end of the holiday.
- Hirers should not arrive before 3pm and leave by l0am.
- We do not allow pets at RHFC.
- Any unresolved dispute shall be referred to the jurisdiction of the English Courts only and shall be governed by English Law and interpretation.
- Information supplied by you may be used for other mailings and direct marketng unless you tick the box on the booking form.
